Find the information you need before placing an order. Use the policy links below for current terms, eligibility and instructions.
Shipping & delivery
Standard orders are processed within 2–3 business days, excluding weekends and public holidays. Delivery transit time is additional. Tracking is emailed after carrier handoff.
Read the full Shipping Policy for rates, delivery estimates and international customs information.
Returns & refunds
Request a return or exchange within 30 calendar days of delivery. Eligible products must be unopened, factory sealed and in their original packaging. Custom formulations, bulk industrial orders and clearance items are excluded.
Read the full Return Policy for eligibility, return shipping costs and refund timing. Contact us before sending a return to receive instructions and the correct return address.
Payments
Read the Payment Policy for accepted payment methods and payment questions.
Privacy & terms
Product safety
Read product directions and perform a patch test before first topical use. Some oils are nut-derived or may irritate sensitive skin. Keep oils away from children and pets. Seek qualified professional advice about use during pregnancy, nursing or internal use.
Read the FDA Disclaimer & Safety Information.
Need help?
For order assistance and return instructions, contact our team.