This payment policy sets out the payment methods Au Natural Organics accepts for online orders, how each one works at checkout and who to contact about a charge. The store takes orders 24 hours a day, and all prices are in US dollars.
Payment methods we accept
- Credit and debit cards: Visa, Mastercard, American Express and Diners Club, including cards with billing addresses outside the United States and Canada.
- PayPal: pay from your PayPal balance, your bank or a card saved in PayPal.
- Digital wallets: Apple Pay, Google Pay, Amazon Pay, Cash App Pay, Link and Alipay.
- Pay later: Affirm, Klarna, Afterpay and Zip on eligible orders.
Wallet and pay-later options appear at checkout only when your device, location and order total qualify, so you may not see every one of them.
Paying by card
Card payments are processed by Stripe. You enter your card details in Stripe’s secure fields at checkout, and we do not store your full card number. Stripe explains how it protects card data on its security page.
For your security, the billing name and address must match those of the card used for payment. We reserve the right to cancel any order that does not meet this condition.
Paying with PayPal
Choose PayPal at checkout and you are taken to PayPal to approve the payment, then returned to our site to finish the order. You can log in to an existing PayPal account or open one there. Where PayPal offers guest checkout, you can also pay by card at PayPal without an account.
Pay-later payment methods
Affirm, Klarna, Afterpay and Zip split a purchase into instalments. Approval, fees and repayment terms are set by the provider you choose, and your agreement is with that provider. Returns and refunds still follow our return policy.
Money orders
If you prefer to order by mail, write the items you wish to purchase on a sheet of paper and include your name, shipping address and telephone number. Make money orders out to Au Natural Organics, 2048 Day Street, Alexandria, LA 71301. The money order must reach our Alexandria office before the order is dispatched. Please write your order reference number and your personal or business name on the back.
Questions about this payment policy
Email info@aunaturalorganics.com or use the contact page with any question about a charge or a payment method. Delivery times and costs are covered in the shipping policy.